Rhonda Osborne, President of Alabama Hospice Organization states: “Donna is a great speaker – full of energy, makes a fun presentation as well as giving wonderful ideas for customer service and employee engagement.  She makes learning fun!  There was not even a thought of anyone thinking about dozing during her sessions!  Donna helped to make Alabama Hospice Organization’s annual conference a SUCCESS!  The conference evaluations showed that Donna and her topics were a hit!!  I highly recommend her!”

Donna Cutting, CSP is the author of The Celebrity Experience: Insider Secrets to Delivering Red-Carpet Customer Service (Wiley, 2008). She is a sought keynote speaker, trainer and consultant - helping organizations improve their bottom line through delivering extraordinary service experiences. She's a Certified Speaking Professional, a designation held by less than 600 people in the International Federation for Professional Speakers.

 www.donnacutting.linktoexpert.com