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We are so pleased to announce that Donna Cutting, the author of The Celebrity Experience: Insider Secrets to Delivering Red-Carpet Customer Service (Wiley, 2008) has earned the Certified Speaking Prof

Established in 1980, the CSP is the speaking profession’s international measure of speaking experience and skill. Fewer than 10 percent of the speakers who belong to the International Federation for Professional Speakers hold this professional designation.

 

The CSP designation is conferred by the National Speakers Association (NSA) and the International Federation of Professional Speakers (IFPS) only on accomplished professional speakers who have earned it by meeting strict criteria. CSPs must document a proven track record of continuing speaking experience and expertise as well as a commitment to ongoing education, outstanding client service and ethical behavior.  Donna is one of 30 professionals to earn the CSP in the class of 2009. She will be honored during a ceremony on July 19th at the 2009 NSA Convention in Phoenix, Arizona.

 

We want to thank EVERY single one of our customers and friends who helped us achieve this prestigious designation. Says Donna, “I love my work so very much and it is my customers, audience members, colleagues and the support of those close to me that makes it fun!”

 

Aside from being a full-time keynote speaker, known for her practical action ideas and outrageous theatrical style, Donna now also develops training programs, training toolkits, and train the trainer sessions – and offers a variety of consulting services designed to help companies achieve bottom line results through delivering red-carpet customer experiences. Find out more by visiting our website at www.donnacutting.com or by calling at 800-519-0434.